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Australian Privacy Act: How to Protect Against Penalties

Australian FlagIf the renewed Australian Privacy Act took you by surprise, you are not alone. The majority of 100 information security managers surveyed at medium to large Australian organizations were unprepared for the new privacy laws. That’s going to be a problem though for many as Privacy Commissioner Timothy Pilgrim plans to take a serious view of any business failing to protect personal data.

The new legislation dictates that both private and public sector data breaches must be reported to the Office of the Australian Information Commissioner (OAIC), and consumers must be informed so they can take proactive steps to protect their data. To help enforce the legislation, the Privacy Commissioner can impose penalties for a breach of up to $340,000 for individuals and $1.7 million for companies.

Join HiSoftware at SharePoint Saturday NYC

SharePoint Saturday NYC is right around the corner and we hope to see you during the show. While in NYC, head on over to the HiSoftware Booth to learn more about our award-winning solutions for compliance and secure collaboration as well as our latest solution for SharePoint access and permissions management.

Decorative image of sheriff badgeMeet Our New Sheriff

While you’re at the booth be sure to ask about our latest solution Site Sheriff that leverages dynamic access, deny rules and a secure viewer to help ensure that only the right users can access the right content and help you keep confidential information in SharePoint.

  • Manage permissions through dynamic access and claims
  • Control access independent of location
  • Add security trimmings to the ribbon to control distribution
  • Provide secure document viewing with a zero footprint reader
  • Prevent downloads to desktop and mobiles
  • Lower the cost of managing sites

Book Signing with Chris McNulty!

Be one of the first 30 people to stop by our booth during the Lunch break from 12-12:40pm to receive a free signed copy of Chris’s latest book: SharePoint 2013 Consultant’s Handbook: A Practical Field Guide. Already have a copy? Bring it by for Chris to sign.

Speaking Session

Join our CTO, SharePoint MVP Chris McNulty, for his session:

Optimizing and Accelerating Your SharePoint Farm
Level: 300
Track: Advanced IT Pro
Time: 4:00 to 5:15pm

Join Chris for a review of memory and service optimization, high performance designs, disk and database optimization, security, and caching techniques to make things better. He’ll also review how to measure and interpret SharePoint’s own key performance indicators.

Decorative image of talking headTalk to Us

We welcome the opportunity to speak to you during the show about our award-winning HiSoftware Sheriff solutions to rein in compliance and secure collaboration in SharePoint.

  • Keep mission critical documents in SharePoint
  • Enforce governance and compliance policies
  • Secure document viewing and distribution control
  • Dynamic access and claims-driven permissions
  • Simplify Governance and Increase ROI
  • Built on SharePoint for ease of use and deployment

Interested in setting up a meeting or demo at the show?
Fill out a brief meeting request form or reply to this email with your preferred meeting date and time.

Examining Florida’s New FIPA Law for Data Breaches

Decorative image of the word privacyIn light of several recent massive customer data breaches, states have expanded their state information security laws to include different notification requirements.  Earlier this month, Florida enacted the Florida Information Protection Act of 2014 (“FIPA”), which replaced earlier version of a similar law.  While quite expansive, let’s take a brief look at the new FIPA—and see just how “new” a law it really is.

  1. FIPA’s definition of “personal information” is quite broad.  Most states define data breaches to be some identifying information (e.g. first initial and last name) PLUS some other data (e.g. bank account number, social security number, driver’s license number, etc).  FIPA has that as part of its definition.  What’s really new is that just a username/password combination constitutes “personal information.”  Suddenly thrown into the realm of data breach notification laws are the inclusion of bulletin boards and discussion sites.  A bit novel but not earth-shattering.
  2. FIPA requires notification to the Florida Attorney General when a breach involves 500 or more Florida residents.  This isn’t particularly novel as other states, such as California, Idaho, Louisiana, Maryland, New York, and New Jersey (plus a bunch of others) have had similar types of requirements for years.
  3. FIPA involves third-parties that hold or warehouse a company’s data, and then suffer a breach.  Again, this isn’t particularly new—Connecticut, for instance, has included a similar requirement since 2011.

Are these laws going too far and becoming too onerous for companies?  Certainly, that is the position of some attorneys and lobbyists.  Personally, I have very little sympathy for this position.  First, most laws (except some narrow outdated examples) provide a huge exception for encrypted data.  In other words, if your company gets hacked and suffers a data breach, there aren’t any notification requirements if that data is encrypted.  Given how robust modern encryption technologies are, this makes sense because the bad guys can’t access the underlying data.  Second, the enormous potential harm (e.g. identity theft, credit card fraud, etc.) and the comparatively low cost of data encryption shifts the burden squarely on the side of the companies holding customer data.

At the same time, there is one aspect of this issue where I do feel some sympathy for companies suffering a data breach—the confusing myriad of different state laws!  In this online age, it simply doesn’t make sense for more than 99% of online activities to monitor or even care about what state their visitors come from.  Yet the state where a customer resides makes all the difference in data breach notification.  Different states require different types of notifications to different people and at different times.  For all but the largest companies with the biggest legal teams, this is a nightmare.  This plethora of different state laws also makes non-compliance much more likely—which ultimately hurts consumers.  I would much rather see a uniform Federal data breach notification law.  Alternatively, professional organizations like the International Association of Privacy Professionals (IAPP) can create a model standard that states can choose to adopt—much in the same way that the American Bar Association’s Model Rules of Professional Conduct help shape different state bar ethical requirements.

Learn how HiSoftware’s automated encryption solutions help prevent data breaches.

SharePoint 2013 Tips – Part 4 New Collaboration

Over the last few weeks, I’ve offered my advice for SharePoint 2013 collaboration discussing:

Today I’m discussing new collaboration.

New Collaboration

In 2003, working on documents in SharePoint was centered on the idea of “single occupancy vehicles”.  Much of the functionality was based on this sort of editing process:

  1. Original author writes a document
  2. Document version 1 uploaded to SharePoint
  3. First author sends an email to reviewers asking for updates
    1. First reviewer “checks out” the document
    2. Other people wait until the document “becomes available”
    3. First reviewer makes further edits
    4. Document checked back in (version 1.1)
    5. Edits are reviewed and approved
    6. Second reviewer checks out document, edits, checks in version 1.2)
    7. Process continues until document version 2.0 is published and updates are seen by :everyone”
    8. Additional document updates continue by returning to Step 3.

Chris McNulty Awarded Microsoft MVP Award for Second Year

Headshot of Chris McNulty, HiSoftware CTOIt is with great pleasure that I congratulate our CTO, Chris McNulty (@cmcnulty2000), for once again being awarded the Microsoft® MVP Award. Chris was first awarded the prestigious accolade in 2013 and has once again received it for 2014.

The Microsoft Most Valuable Professional (MVP) Award is Microsoft’s way of saying thank you to exceptional, independent community leaders who share their passion, technical expertise, and real-world knowledge of Microsoft products with others. It is part of Microsoft’s commitment to supporting and enriching technical communities. Even before the rises of the Internet and social media, people have come together to willingly offer their ideas and best practices in technical communities.

SharePoint’s Most Wanted Governance Offenders

Earlier this year, we asked you to tell us about the biggest offenders in SharePoint who are constantly putting their organizations at risk, bypassing governance and training, and whose bad habits are frustrating their co-workers. Meet the 5 Most Wanted characters we uncovered in our new infographic, and learn a few helpful tips to stop them in their tracks.

Infographic image of Most Wanted Offenders

Download a copy of the SharePoint’s Most Wanted Governance Offenders Infographic.

 

SharePoint 2013 Tips – Part 3 Branding SharePoint & ILM

To date in my SharePoint 2013 tips series I’ve discussed information architecture at scale, site sprawl and version control in part one and sharing and sending documents as well as storage in part two. Today’s third part of my series I’m discussing branding SharePoint and Information Lifecycle Management.

Decorating SharePoint

No more blue boxes. Literally.  SharePoint “branding” used to be a more esoteric science of hand tooled features and CSS files.  SharePoint 2010 introduced the seldom-used ability to define custom site themes by using PowerPoint.  That was an interesting step (no one ever used it), but now you can make key changes directly from the browser using Composed Looks.

With Composed Looks, a site owner can restyle a site with custom layouts, fonts, colors and background images.  Here’s the editing screen – you get here from the Site Settings menu option.  Or just pick “Change the look” from the setting “gear” icon in the top right of the screen.

Life, Liberty and the Pursuit of Compliance

decorative images of fireworksAs we head into this Fourth of July weekend in the US, I started thinking about the Declaration of Independence and the well-known phrase “Life, Liberty and the pursuit of Happiness”.

This got me thinking about the industries we support and the many regulations our customers must comply with in order to keep their customers and employees personal information safe. These compliance regulations are designed to help to support the idea that you will be free to pursue your life in an information-driven, digital world —  without jeopardizing your privacy.

CalOPPA, Do Not Track and Website Privacy Statements

Decorative image of the word privacyOn January 1, an amendment to California’s Online Privacy Protection Act (CalOPPA) went into effect.  In a nutshell, the biggest impact on organizations is that they have to disclose their policies on Do Not Track (DNT) signals from a user’s browser.

Unfortunately, this all gets complicated fast for a couple of reasons.  First, DNT isn’t a completed standard, so even a diligent Web operator can’t know exactly what counts as a DNT signal.  Second, the California Attorney General has been issuing guidance on the contents of privacy policies for DNT—and, while they are designed to promote transparency, they only seem to obfuscate tracking practices.   Fortunately, this guidance is not mandatory.  Third, the CalOPPA Amendment fits in a bigger structure set forth in CalOPPA.  Setting forth all of the details of CalOPPA is well beyond the scope of this short “heads up” blog post.

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